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Notification Service

Each time a push notification message is sent by an Action or Analysis function, it is counted as one Notification unit.

Overview​

  • The service limit defined in each Profile determines the maximum number of notifications that can be sent during a one-month period (based on your billing cycle).
  • Each push notification is limited to 140 characters.
  • Messages will appear in the mobile app and the browser when end users receive notifications through your RUN application.

Limits and behavior​

  • If the Notification service limit is exceeded, no notifications for that Profile will be sent until the limit is increased or the billing period ends.

  • Notifications sent to your Admin are free and are not counted toward your monthly usage.

  • Push notifications not used during the period will not be carried over to the next month.

More information about pricing and FAQs can be found on the Pricing Page.